iBB Security Notice

Security alert

Allied Irish Bank (GB) is aware that there is been an increase in the number of Trojan/Viruses being identified on our customers computers.

• Allied Irish Bank (GB) will NEVER email or phone you to ask any private iBB User security credentials (User ID, Passphrase or codes from your Digipass) or account details as part of a system upgrade.
• The iBB system will NEVER ask you to delay or pause your activity. A message or pop-up window which asks you to do this may be evidence of identity theft activity.
• Beware of pop-up messages requiring confirmation of security information or checking your security settings or you notice anything suspicious when logging on to iBB.

Disclosure of this information can lead to identify theft. NEVER click on links inside emails or other (non www.aibgb.co.uk) websites purporting to link to iBB. This could be a dangerous spoof website.

If you do give away any security details or want to report any suspicious behaviour, please contact the iBB Operations Team on the telephone number below and we can immediately disable your access to iBB temporarily.

• Telephone: 0870 243 0331
• Monday - Friday: 8.30 - 17.30
• Email: ibbuk.customer.support@aib.ie

Keep system safe and secure:

 

• Maintain effective, up-to-date anti-virus/malware and firewall software on any PC used to access iBB.
• Keep PC systems and servers up to date with the latest security patches.
• Have internal computer systems reviewed by an external security auditor or advisor.

For further information on staying safe online, check our iBB Security page (please see our Related Information section).

 

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